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NBKC Bank Mortgage Review 2024

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At a glance

NBKC Bank
NMLS: 409631
Editor's take

NBKC Bank’s branch locations are limited to Kansas and Missouri, but it works with mortgage borrowers nationwide. The bank could be a worthwhile option if you’re looking for top-notch customer service — possibly even more so if you’re in the Kansas City metro, where it’s based.

Bankrate Score
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4.1
Rating: 4.1 stars out of 5
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Bankrate Score

Customer Rating
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4.9
Rating: 4.88 stars out of 5

113 ratings

Mortgage Percent

Loans offered

Conventional, jumbo, FHA, VA, refinancing

Credit Good

Min. credit score required

620 for conventional loans, 680 for jumbo loans, 620 for FHA loans, 620 for VA loans

Location

Nationwide availability

Available in all U.S. states

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Min. down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans

At a glance

NBKC Bank

NMLS: 409631

4.1

Rating: 4.1 stars out of 5
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Bankrate Score

Mortgage Percent

Loans offered

Conventional, jumbo, FHA, VA, refinancing

Location

Nationwide Availability

Available in all U.S. states

Credit Good

Min. credit score required

620 for conventional loans, 680 for jumbo loans, 620 for FHA loans, 620 for VA loans

NBKC Bank overview

NBKC Bank is an online and brick-and-mortar lender, established in 1999, that provides a variety of mortgage options, including conventional and government-insured loans, refinancing and home equity loans. In addition to home loans, NBKC Bank offers traditional banking products and services as well as other types of loans. For in-person applications, NBKC Bank has four brick-and-mortar locations: Kansas City, Missouri; Liberty, Missouri; Leawood, Kansas and Overland Park, Kansas.

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Bankrate insight

NBKC ended its affiliate marketing program with retailer Costco, so all borrowers now get the bank's lowest fee of $250.

 

Pros and cons of NBKC Bank

Pros
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    Loans and services available nationwide, with easy online application process

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    Excellent customer service and fast response rate from loan officer

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    $5,000 closing guarantee

Cons
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    Doesn’t offer USDA or mobile home loans

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    No down payment assistance programs

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    Only four brick-and-mortar locations (around the greater Kansas City area)

Our Editor’s Take on NBKC Bank

NBKC Bank’s branch locations are limited to Kansas and Missouri, but it works with mortgage borrowers nationwide. The bank could be a worthwhile option if you’re looking for top-notch customer service — possibly even more so if you’re in the Kansas City metro, where it’s based.

How Bankrate scored NBKC Bank

  • Affordability: NBKC Bank’s mortgage rates are in line with Bankrate’s averages (at the time of this review). The bank charges a flat fee of $250 for most loans, but there’s no fee for VA borrowers.
  • Availability: This bank has a small physical footprint, but it lends in all 50 states. It has a diverse set of loan offerings for different kinds of borrowers.
  • Borrower experience: You can initiate a request for a rate quote and apply for a mortgage via the NBKC website, and its loan officers are available on weekends.

Affordability: 6.6/10

NBKC Bank’s mortgage rates are comparable to Bankrate’s averages as of this review. The bank ended a marketing program with warehouse retailer Costco, so all borrowers now get the bank’s lowest fee of $250 (with the exception of VA borrowers, who still pay no fees).

Availability: 10/10

NBKC Bank provides conventional loans, FHA and VA loans, construction loans and home equity loans. The bank has just four branch locations, but it does business nationally.

Borrower experience: 7.8/10

NBKC Bank has been in business for more than 20 years. It offers borrowers the option to get prequalified and preapproved for a mortgage online. To get prequalified, you’ll need to provide basic personal information like your employment history. You’ll also need to provide details about the purchase price and type of home, the loan amount and down payment. If you provide the required information, you could get prequalified the same day, and preapproved within 24 hours. You can also apply for a home loan entirely online.

How to apply for a mortgage with NBKC Bank

You can apply for a mortgage with NBKC Bank in-person at a branch location, online or by phone at 800-375-8096. Its mortgage customer service hours are Monday through Friday from 7 a.m. to 6 p.m. ET. Here are some tips to prepare for the process:

  1. Check your credit report. It’s important to check your credit report before your lender does, in case there are errors that could impact not only whether you get preapproved but also your ability to get the best mortgage rate. Knowing your credit score also helps you decide what type of loan to apply for. If your score is in the very low 600s, for instance, an FHA mortgage might be best for you, as its standards are more lenient than those for conventional loans.
  2. Gather personal and financial documents. With any lender, you must supply documentation about your income, assets and debts. This includes pay stubs and W-2s and account and loan statements.
  3. Provide details about the property. You’ll need to provide the address of the home and submit to an appraisal. (If you’re refinancing, you might or might not need an appraisal.)

Refinancing with NBKC Bank

NBKC Bank offers both rate-and-term and cash-out refinancing options.

Compare NBKC Bank to other lenders

NBKC Bank
Rating: 4.1 stars out of 5
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4.1

Bankrate Score
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Bethpage Federal Credit Union
Rating: 4.9 stars out of 5
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4.9

Bankrate Score
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Read full review
First Mortgage Direct
Rating: 4.8 stars out of 5
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4.8

Bankrate Score
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Read full review

Loans offered

Conventional, jumbo, FHA, VA, refinancing

Loans offered

Conventional, jumbo, FHA, refinancing and more

Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

Min. credit score required

620 for conventional loans, 680 for jumbo loans, 620 for FHA loans, 620 for VA loans

Min. credit score required

620 for conventional loans, 500 for FHA loans

Min. credit score required

620 for conventional loans, 580 for FHA loans, 580 for VA loans

Down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans

Down payment

3% for conventional loans, 3.5% for FHA loans

Down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans

Nationwide availability

Available in all U.S. states

Nationwide availability

Available in all U.S. states except Texas

Nationwide availability

All U.S. states

NBKC Bank customer ratings and reviews

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NMLS: 409631

4.9

Rating: 4.88 stars out of 5

113 ratings

Info

This lender has 4 recent reviews.

Knowledge
Rating: 4.9 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 4.9 stars out of 5
Responsiveness
Rating: 4.9 stars out of 5
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1 star
95%
3%
1%
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96% of customers would recommend this lender.

of 4 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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