Bank5 Connect Review 2024
The Bankrate promise
At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .
At a glance
CDs
Checking
Savings
About Bankrate Score
Overview
Bank5 Connect is best for those seeking high-yield CDs and/or an interest-bearing checking account with a low minimum balance requirement.
Highlights
- ATM Fee Refunds
- Low Fees
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Checking rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Overall
Bank5 Connect offers a savings account, checking account and CDs with above-average yields and low minimum balance requirements.
Pros
-
The balance requirements across the bank’s deposit products are low.
-
The bank’s checking and savings accounts don’t charge monthly maintenance fees.
-
Bank5 Connect High-Interest Checking account customers receive $15 of out-of-network ATM fees reimbursed per statement cycle and they can potentially receive early direct deposit.
Cons
-
There are higher APY options at some other online banks.
-
Residents of Massachusetts and Rhode Island are ineligible for accounts at Bank5 Connect.
Bank5 Connect banking products
Bank5 Connect savings overview
While the savings yield is higher than the national average, it’s lower than what many other online banks pay out.
Bank5 Connect has a jumbo savings account that offers a very competitive yield for people who deposit at least $25,000.
Pros
-
The minimum balance required to open an account is low.
-
The account doesn’t charge a monthly maintenance fee.
Cons
-
At least $100 is needed to start earning interest; most competitors pay interest on any balance.
-
Much higher APYs can be found at other online banks.
-
See how rates for this account have changed over time. Interact with the trend lines to view APY by date.
Bank5 ConnectAPYAPY last updated between 7/3 and 7/9.APYAPY last updated between 7/3 and 7/9.National average APYHow do we get this data?Bankrate independently tracks hundreds of APYs and product details for banking institutions nationwide. We retain the historical data of every rate we track in our database. If there are any gaps where we weren’t actively tracking a rate at the time, the graph will reflect the missing data.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
This is a sponsored offer rated 4 stars or higher for competitive rate, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bank fees
Fee | Charged? |
---|---|
Overdraft fee | $15 |
Non-sufficient funds fee | $15 |
Monthly maintenance fee | None |
Out-of-network ATM fee | None |
Excessive transaction fee | None |
CD closeout fee | $30 |
About Bank5 Connect
Bank5 Connect is an online-only division of BankFive, a Massachusetts-based bank that received its charter in 1855.
Bank5 Connect offers a savings account, a checking account and certificates of deposit. Like many online banks, it offers competitive rates.
Bank experience
Bank5 Connect phone representatives are available every day of the week but not 24/7. You can reach someone:
- 7:30 a.m. to 5 p.m. Eastern time on Monday, Tuesday and Wednesday.
- 7:30 a.m. to 7 p.m. Eastern time on Thursday and Friday.
- 7:30 a.m. to 3 p.m. Eastern time on Saturday.
- 11 a.m. to 3 p.m. Eastern time on Sunday.
Live chat representatives are also available on the Bank5 Connect website Monday through Friday from 8 a.m. to 4:30 p.m. Eastern time.
Bank5 Connect also offers video chatting during the week from 9 a.m. to 5 p.m. Eastern. That’s a feature not commonly seen at banks.
The Bank5 Connect Mobile app has a perfect score on the Apple app store, but it has just over 50 reviews. The app is rated 4.2 stars on Google Play.
How does Bank5 Connect compare to other banks?
Bank5 Connect vs. Ally Bank
As online-only banks, both Bank5 Connect and Ally Bank offer robust yields on its deposit products. If you’re looking for the highest yield on a CD regardless of term, Bank5 Connect is the better choice over Ally. However, Ally offers a wider range of terms and offers standard, bump-up and no-penalty CDs. Bank5 Connect only offers standard CDs.
Ally’s savings account offers a much higher yield and its ATM network is much larger than Bank5 Connect’s network. Moreover, Ally offers a money market account, personal loans and investment accounts, making Ally a better option for those looking to consolidate their finances under one roof. Lastly, residents of Massachusetts and Rhode Island are ineligible to open accounts at Bank5 Connect, making Ally their only choice between the two.
Bank5 Connect FAQs
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
Thank you for sharing your experience with Bankrate