Skip to Main Content

Own Up Customer Reviews

Bankrate logo

The Bankrate promise

At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .

Own Up customer ratings and reviews

logo

NMLS: 1450805

5.0

Rating: 5 stars out of 5

12 ratings

This lender has 12 recent reviews.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5
5 stars
4 stars
3 stars
2 stars
1 star
100%
0%
0%
0%
0%

100% of customers would recommend this lender.

10 of 12 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.

To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

Search
Caret Down
Rating: 5 stars out of 5

First Home

I was able to use Own Up to find a mortgage lender that otherwise would not have been on my radar. They were able to find me a rate that could not be matched by the several other lenders I worked with. It’s great to get the extra access to lenders and the expertise that Own Up can offer with answers to your questions when you are going through the process for the first time.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

First h.
South Orange (July 30, 2023)

Rating: 5 stars out of 5

Smooth process that got me the best rate!

My husband and I used Own Up for our recent home purchase and could not believe the rate that we got! From start to finish, working with Jenn made the whole process a breeze - she was super knowledgeable, provided us with great options, and was so patient as we thought through our options. Her shopping got us a rate our local bank couldn't even believe we got! If you want to make sure you get the best rate, you need to use Own Up!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

APB
Massachusetts (July 19, 2023)

Rating: 5 stars out of 5

Great Rates in a tough market!

I was extremely impressed with Brenna, my home advisor, at Own Up, who worked with me to identify the best possible rate for me when I was looking ot move pretty quickly on a home. Compared to the rates shown on other sites, Brenna was able to get me a rate that was .75 lower!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Jennifer G.
Florida (July 19, 2023)

Rating: 5 stars out of 5

Best Rate Incredible Experience

I shopped my mortgage rates at my bank I had been at for 15 years, a few local credit unions, and a few others that had been referred by my friends/family. Own Up had far by the best rate .125% and a few thousand lower on closing costs. They were also able to do a longer lock 90 days as the rates were increasing. We were very happy with the communication from our home advisor and the lender we chose. I've already recommended friends and family that are looking for homes.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Best R.
Pennsylvania (July 19, 2023)

Rating: 5 stars out of 5

Best service, rates and experience!

Own Up did the shopping for me and made the process so easy! The home advisor I worked with went through the options with me so I understood what was the best option for me. They were patient, readily available, and very knowledgeable. I got a great rate and closed on my loan quickly. I'd recommend Own Up to anyone looking for a mortgage. It's a no brainer- get expert advice, get a great rate and know that you have someone there during the entire loan process to help answer any questions

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Katina
Rhode Island (July 19, 2023)

Rating: 5 stars out of 5

Wish I found them earlier

I thought I knew everything, I've gone through the home buying process three times but going through Own Up was an eye opening experience. There were still things I didn't know and would've never known if I didn't go through Own Up because all of the loan officers I've spoken to before didn't benefit for telling me this information. They easily beat the broker I've worked with over the last 7 years and I wonder if I cost myself in my past mortgages. I wasn't familiar with all of the lenders on their network, but it didn't matter because the process wasn't very different and their money is as good as any other broker or bank. One cool feature is their preapproval letter, you can get approved for a higher amount, but if you get an offer accepted at a lower amount, you can change it without the need to talk to anyone. If you DON'T want to SAVE money, keep scrolling. If not, you can thank me later.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

They g.
Malden, MA (July 18, 2023)

Rating: 5 stars out of 5

Great Refinance, awesome Purchase

We refinanced our home through Own Up in 2020 to lock in a low rate then realized that we needed to buy a new home with a new child on the way. We of course went back to Own Up. However for our new home the best option was to go with a local Bank, our Own Up home advisor helped us to understand what to look for in a lender and vetted the lender we found even though we didn't go with Own Up.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Chris P.
North Shore Massachusetts (July 18, 2023)

Rating: 5 stars out of 5

Wonderful service

I couldn't be happier with the experience. From start to finish, they provided exceptional service and went above and beyond to ensure a smooth and successful mortgage process. One aspect that truly stood out was their dedication to finding the best mortgage options tailored to my specific needs. They took the time to understand my financial situation, goals, and preferences, and then used their expertise and extensive network to present me with a range of competitive offers. Their personalized approach made me feel confident that I was getting the most suitable mortgage solution available. Throughout the entire process, the team at Own Up was highly responsive and communicative. They promptly addressed any questions or concerns I had, keeping me informed at every step. Their transparency and professionalism instilled trust and made the process much less stressful. I always felt like I was in capable hands. What impressed me most was their commitment to transparency and putting my interests first. They were upfront about all costs and fees associated with the mortgage, ensuring that I had a clear understanding of the financial implications. This level of honesty and integrity is rare to find in the mortgage industry, and it truly set Own Up apart. I would highly recommend Own Up to anyone in need of mortgage services. Their expertise, personalized approach, and commitment to customer satisfaction make them an outstanding choice. Working with Own Up was a positive and rewarding experience, and I am grateful for their support in securing the best mortgage for my needs.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Wonderful S.
Longmeadow, MA (July 18, 2023)

Rating: 5 stars out of 5

Mortgage Shopping Done Right !

3 x Own Up customer here. Purchase and refinance of my primary home and purchase of an investment property in another state. Each instance was unique in terms of the product and lenders that I matched with but in all 3 instances I’m certain I got a deal I wouldn’t have been able to secure on my own. Own Up knows mortgages and they partner with lenders who also seem to know what they’re doing. Once I was matched with the best lender for my scenario I didn’t engage too much with Own Up but they did check in periodically to make sure I was taken care of and offer their assistance. Highly recommend!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Michael
Rhode Island (July 18, 2023)

Rating: 5 stars out of 5

No pressure shopping experience with amazing rates

Using Own Up was a pressure free shopping experience that took the hard work out of searching for the best rates in my area. They saved me countless hours of searching through lenders websites and speaking to salespeople to find out the rate offer for my loan. If you want a great rate and shopping experience - use Own Up

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

GreatRates
Connecticut (July 18, 2023)